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Phone: 0845 0042 330 | email: uksales@juicybike.com

View of the Peak District, UK, where Juicy Electric Bikes are tested.

WELCOME TO JUICY BIKES

In the Peak District we know about hills and we care about the ride.
For us, performance and power must come with style and detail.
Looking for the best value dutch style, folding and hybrid electric bikes with great quality and perfect service in the UK?  RIDE THIS WAY.

View of the Peak District, UK, where Juicy Electric Bikes are tested.

RIDE THIS WAY

View of the Peak District, UK, where Juicy Electric Bikes are tested.

THE BIKE YOU'VE ALWAYS WANTED

Love life on two wheels. Look forward to your commute.
Get into the countryside. Climb higher, go further.
Cycling hasn't been this much fun since your first bike.
Curious? Book a test ride with a JUICY retail partner.

View of the Peak District, UK, where Juicy Electric Bikes are tested.

BUY WITH CONFIDENCE

RISK FREE 14 day home trial when you buy on-line.
Established UK brand with great rider and press reviews.
Full 12 month warranty as standard or extend to 24 for £69.
Click and collect: Built for you to collect from your local bike shop.

View of the Peak District, UK, where Juicy Electric Bikes are tested.

CLICK AND COLLECT

View of the Peak District, UK, where Juicy Electric Bikes are tested.

ONE SIZE DOESN'T FIT ALL

Tailor it to you: modular design enables you to choose from five frame styles, five battery sizes, four wheels sizes, three brake options, two handlebar displays and five glorious colours.
So you're sure it's right for you. We'll build your perfect bike.

How We Collect and Use Information

We collect the following types of information about you:

Information you provide us directly:

We ask for certain information such as your username, real name, birthdate, address, phone number and e-mail address when you register with us, or if you correspond with us. We may also retain any messages you send us, and may collect information you provide when you use this site. We use this information to operate, maintain, and provide what we hope is an excellent and efficient service. Your username and if you choose to disclose it, your real name, may be published publicly. 

Information we may receive from third parties:

We may receive information about you from third parties. For example, if you access our website for example, through Facebook, by “following,” “liking,”etc., that third party may pass certain information about you to us. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use this website. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to this site. 

Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for this site. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies information:

When you visit this site, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the site (e.g., the pages you view, the links you click and other actions you take using the site), and allow us to track your usage over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly if the ability to accept cookies is disabled. 

Log file information:

Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the site, domain names, landing pages, pages viewed, and other such information.

Clear gifs/web beacons information:

When you use the site, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of visitors. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is used for more accurate reporting and improvement of our service.

Device identifiers:

When you access this site by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device.  A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by this website.  A device identifier may convey information to us about how you browse and use this site.  A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the site. Some features of the site may not function properly if use or availability of device identifiers is impaired or disabled.

Location data:

When you access our site by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse our site. Some features of the site, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Commercial and marketing communications:

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing news, promotions, advice and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you site-related emails (e.g., account verification, purchase and billing confirmations and reminders). You may not opt out of such site-related emails.

Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our site; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; (g) to provide advertising to your browser or device.

Sharing of Your Information

We will not rent or sell your information to third parties.

Who we may share your information with: We may share your information with third-party business partners and trusted users for the purpose of providing our service to you. Third party business partners will be given limited access to your information as is reasonably necessary to carry out our service.

Who can see User Content:

Any User Content that you voluntarily disclose for posting to this site becomes available to the public and cannot be removed, except by us at our sole discretion. Once posted, User Content may not be removable from public view, as copies may remain viewable in cached and archived pages of the site, on other sites that have republished us, or if other Users have copied or saved that information. If you do not wish your User Content to be available to the public, please don’t post it on this site. Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.

Who can see your IP address:

A selection of trusted users with administrative roles at Juicy Bike have the ability to review IP addresses of users.  Any third party service embedded on this site such as an advertiser, video provider, social network or other third party will also have access to your IP address.

Who can see your email address:

If you enter an email address, you will enable communication from us and other users at this site. 

What happens in the event of a change of control:

We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the site may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

Instances where we are required to share your information:

We will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our site; and/or (c) to exercise or protect the rights, property, or personal safety of Juicy Bike, our Users, or others.

Sharing certain service type information we collect about you:

We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

Ads on Juicy Bike websites:

We may also share certain information such as your location, browser, and cookie data and other data relating to your use of our site with our business partners to deliver advertisements (“ads”) that may be of interest to you. We may allow third-party ad servers or ad networks to serve advertisements on this site. These third-party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the site, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the site and on other websites, and to measure the effectiveness of their ads and to personalize the advertising content delivered to you.

For example, Google uses DART cookies in order to deliver ads to you through the Service. Google's use of the DART cookie enables it and its partners to serve ads to you based on your visit to the site and previous websites that you may have visited. Other advertising networks also use similar cookies, clear gifs, or other mechanisms to deliver targeted advertising to you.  You may opt out of use of Google’s DART cookie and cookies placed by Network Advertising Initiative (NAI) certified ad networks here: http://www.networkadvertising.org/managing/opt_out.asp . Opting out of these cookies will be effective not only on this site, but on all websites with NAI certified advertising networks. However, these opt-outs will be ineffective on networks that are not NAI certified.

To enhance your user experience or help us improve and measure our effectiveness, we may embed code from third parties on the site. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, Howcast, VideoJug, AOL, and others. These third parties may collect information about you including IP address or cookies.

Our Privacy Policy does not apply to, and we cannot control the activities of third-parties. Please consult the respective privacy policies of such third parties or contact such third parties for more information.

How We Store and Protect Your Information

Storage and Processing:

Your information collected through the site may be stored and processed in the UK or any other country in which Juicy Bike or its subsidiaries, affiliates, or service providers maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from UK law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the UK or any other country in which Juicy Bike or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your information safe:

Juicy Bike cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through this site. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from us, at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the site may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites such as social networks. Juicy Bike is not responsible for the functionality or security measures of any third party.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your Choices about Your Information

You control your account information and settings: You may update your account information and email-communication preferences at any time by logging in to your account and changing your profile settings.

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of site-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the site, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly.

Opting out of collection of your information for Tracking / Advertising:

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Juicy Bike or its business partners from tracking your browser’s activities in relation to our service, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the site. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly.

How long we keep your private profile information:

Following termination of your User account, we may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. For the avoidance of doubt, any information that you choose to make public on the service may not be removable.

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from this site, including the information or content contained therein. Please remember that when you use a link to go from this site to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not have any control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups, or an IRC chatroom) and you allow such a third-party access to you User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the website.

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