Aftercare

Your order

The cart is empty
Your order
  • Register

Phone: 0845 0042 330 | email: uksales@juicybike.com

View of the Peak District, UK, where Juicy Electric Bikes are tested.

WELCOME TO JUICY BIKES

In the Peak District we know about hills and we care about the ride.
For us, performance and power must come with style and detail.
Looking for the best value dutch style, folding and hybrid electric bikes with great quality and perfect service in the UK?  RIDE THIS WAY.

View of the Peak District, UK, where Juicy Electric Bikes are tested.

RIDE THIS WAY

View of the Peak District, UK, where Juicy Electric Bikes are tested.

THE BIKE YOU'VE ALWAYS WANTED

Love life on two wheels. Look forward to your commute.
Get into the countryside. Climb higher, go further.
Cycling hasn't been this much fun since your first bike.
Curious? Book a test ride with a JUICY retail partner.

View of the Peak District, UK, where Juicy Electric Bikes are tested.

BUY WITH CONFIDENCE

RISK FREE 14 day home trial when you buy on-line.
Established UK brand with great rider and press reviews.
Full 12 month warranty as standard or extend to 24 for £69.
Click and collect: Built for you to collect from your local bike shop.

View of the Peak District, UK, where Juicy Electric Bikes are tested.

CLICK AND COLLECT

View of the Peak District, UK, where Juicy Electric Bikes are tested.

ONE SIZE DOESN'T FIT ALL

Tailor it to you: modular design enables you to choose from five frame styles, five battery sizes, four wheels sizes, three brake options, two handlebar displays and five glorious colours.
So you're sure it's right for you. We'll build your perfect bike.

Juicy Bike is about much more than electric bike sales.  

We are proud of our e-bike service and aftercare and have a great reputation with our customers.

We want you to get maximum benefit, and maximum use from your investment, which is why we offer a full range of aftercare services, including:

  • Warranty
  • Servicing
  • Advice on the care of your electric bike
  • electric bicycle user manual
  • Advice on caring for your lithium battery
  • Online parts service
  • Assembly video

Our Customer Care is excellent. We achieve value for money by passing-on low prices and then ensuring rigorous quality control.

Our warranty terms are simple and clear:
"We provide one year's return to base warranty on all key electrical parts: motors, batteries and controllers subject to proper care for, and reasonable use of our bikes and their parts." You can read the full details here.

We stock specialist spare parts so you will always be able to maintain your bike and keep it in tip-top condition. Other parts can always be found in any local bike shop.
We compare very favourably to other distributors in terms of clarity of warranty and our spare parts pricing policy. Please check for yourself by comparing the replacement cost of key e-bike parts with our competitors. Click here to view Google search results for them.

Our Customers deserve the same respect in the long-term as they give to their bikes. We intend to nurture a loyal and mutually respectful relationship as soon as you purchase any of our products.

You can also call us during shop hours, or email us anytime with questions about your bike.

Our main shop in Buxton, Derbyshire, is open from 10am - 5pm, Monday to Saturday, and from 11am - 4pm on Sunday.

Our Trade Centre is open to the public from 10am - 4pm, Thursday to Saturday.

 

See our Review Centre reviews

S5 Box

Login/Register